LEGAL REFERENCE

Your Privacy Matters to Us

We built dewahoki around your account security and data protection. This policy explains how we collect, use and safeguard your information when you open an account, deposit via...

Data ProtectionSecure PaymentsTransparent PracticesYour Control
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dewahoki Your Privacy Matters to Us

How We Handle Your Information

When you join dewahoki, we collect your name, email, phone number and payment details to verify your account and process deposits through DANA, OVO, GoPay and QRIS. We use encryption and secure servers to protect this data. We never sell your information to third parties. In supported Indonesian regions, we comply with local data protection standards. Your account activity, game history and

transaction records stay private and are used only to improve your experience, detect fraud and meet regulatory requirements.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

24/7 SUPPORT

Questions About Your Privacy

Email Support Reach our privacy team at [email protected] with any...
Account Settings Update your personal details, communication preferences and privacy...
Data Requests Request a copy of your personal data or...
REVIEW SIGNALS

Why Your Data Is Safe With Us

Encryption Standard

All payment information and account credentials are encrypted using industry-standard SSL protocols so your DANA, OVO, GoPay and QRIS transactions stay secure.

No Third-Party Sales

We never sell, rent or share your personal information with marketing firms, data brokers or unrelated businesses without your explicit consent.

Regular Audits

Our security systems are tested regularly to identify and fix vulnerabilities before they affect your account or payment methods.

Fraud Detection

We monitor account activity for suspicious patterns and alert you immediately if we detect unauthorized access attempts or unusual transactions.

Secure Servers

Your data lives on protected servers in secure data centres with restricted access, backup systems and disaster recovery protocols in place.

Policy Updates

When we change this privacy policy, we notify you via email and give you time to review the updates before they take effect on your account.

Consistency Across Our Platform

Same Standards Everywhere
Whether you're on desktop, mobile or tablet, your privacy protections and data handling remain identical across all dewahoki entry points.
Live Tables & Slots
Game history, session data and betting records are protected with the same encryption and access controls as your account login credentials.
Sportsbook Markets
Your betting activity, odds selections and payout history are kept private and never shared with external sportsbook operators or analytics firms.
Payment Processing
DANA, OVO, GoPay and QRIS transactions are handled through secure payment gateways that comply with PCI-DSS standards for financial data protection.
Account Verification
Identity verification steps we take during signup are stored securely and used only for account security, fraud prevention and regulatory compliance.
Cookie & Tracking
We use cookies to remember your preferences and login state, but we don't track you across other websites or sell browsing data to advertisers.
Retention Periods
We keep your account data for as long as your account is active, then delete or anonymize it within 90 days of closure unless law requires longer storage.
PLATFORM SNAPSHOT

What Defines Our Privacy Approach

01
Transparent Disclosure We tell you upfront what data we collect, why we need it and how long we keep it. No hidden clauses or surprise policy changes buried in fine print.
02
Your Consent First We ask for your permission before using your data for marketing, analytics or any purpose beyond running your account and processing your payments.
03
Easy Data Access Request a complete copy of your personal information anytime. We'll send it to you in a readable format within 14 days of your request.
04
Right to Delete Close your account and ask us to erase your data. We'll remove it from active systems within 30 days, except where law requires us to retain records.
05
Breach Notification If we discover unauthorized access to your account or payment details, we notify you immediately and explain what happened and what steps we're taking.
06
No Spam Commitment We send account alerts, payment confirmations and policy updates only. Unsubscribe from marketing emails anytime from your account settings.

Privacy Policy Questions

We collect your name, email, phone number, date of birth and payment details when you open an account. We also track your game activity, session history and transaction records to verify your identity, process deposits via DANA, OVO, GoPay and QRIS, and detect fraud.

All payment data is encrypted using SSL protocols and processed through secure gateways that comply with PCI-DSS standards. Your DANA, OVO, GoPay and QRIS details are never stored on our servers in plain text and are accessed only by authorized payment processors.

We don't sell your personal information. We share data only with payment processors, fraud-detection services and legal authorities when required by law. All partners sign strict confidentiality agreements and use your data only for the purpose we specify.

Yes. Close your account anytime from your settings and request data deletion. We remove your information from active systems within 30 days, except transaction records we must keep for regulatory compliance in supported Indonesian regions.

We keep your account data while your account is active. After closure, we retain transaction records for seven years to comply with financial regulations, then delete or anonymize everything else within 90 days.

We monitor our systems continuously for unauthorized access. If a breach occurs, we notify you immediately via email, explain what data was affected and describe the steps we're taking to secure your account and prevent future incidents.

Absolutely. Unsubscribe from promotional emails anytime in your account settings. We'll keep sending you essential alerts like login confirmations, payment receipts and policy updates, but no marketing or promotional content.